FAQs and incomplete reports.
Bjorn Eriksson
mdeans at algonet.se
Mon Jul 23 09:49:07 UTC 2001
On Sun, 22 Jul 2001, Pavel Roskin wrote:
> You forgot to mention the MC version and the OS name. Just imagine
> somebody reporting a problem in _your_ software without telling you the
> version and the OS it's running on!
>
> To list subscribers: what should we do about such messages? It's getting
> increasingly annoying, and I'm sorry for adding the messages with "my
> frequently asked questions" to the list traffic. Moving those question to
> the private discussion is not a good idea - interesting facts in the end
> of the discussion don't appear on the list. On the other hand, it's
> better to educate people than to ignore them. Is there any good FAQ
> describing how to report software problems?
I suggest we share the task of replying (to incomplete messages and
FAQs) amongst us. Anyone feeling in a good mood and up to the task could
send off a quick reply.
I'm game, but not on weekends. [Trying to cut down on email...]
//Björnen.
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